A modern AI workspace for customer retention teams. Score one customer or batch-upload thousands — get probability, risk tier, and the exact reasons behind every prediction.
What's inside
SHAP values for every score — see the exact features pushing a customer toward churn.
Drop a CSV with thousands of customers and score the entire cohort in seconds.
Track accuracy, precision, recall, and AUC across your prediction history.
Mark predictions as correct or incorrect and feed ground truth back into the model.
Calibrated probability ranges so you know when the model is uncertain.
Designed alongside customer success leaders managing thousands of accounts.
How it works
Enter a customer manually or upload a CSV of profile, usage, and billing fields.
Probability, risk tier, and an AI-written assessment — in under two seconds.
Drill into SHAP drivers and log outcomes to improve the model over time.
"Churnly cut our voluntary churn by 23% in one quarter. The SHAP explanations were the unlock — our CSMs finally trust the score."
Score your first customer in under thirty seconds. No credit card required.
Open the workspace