Terms & Conditions
Last updated: June 4, 2026
Contents
1. Acceptance of terms
These Terms govern your access to and use of the Churnly AI service, including any associated software, APIs, and documentation. By using the service, you agree to be bound by these Terms.
2. Account responsibilities
You are responsible for safeguarding your account credentials and for any activity under your account. You must notify us immediately of any unauthorized use.
3. Acceptable use
You agree not to misuse the service.
- Do not attempt to reverse engineer, decompile, or extract the underlying models.
- Do not upload data you do not have the legal right to process.
- Do not use the service to make automated decisions that have legal effects on individuals without human review.
4. Subscriptions and billing
Paid plans renew automatically at the end of each billing cycle unless cancelled. Fees are non-refundable except where required by law.
5. Customer data
You retain all rights to data you submit. You grant Churnly AI a limited license to process that data solely to provide the service to you, in line with our Privacy Policy.
6. Intellectual property
The service, including all software, models, and documentation, is owned by Churnly AI and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable license to use it during your subscription.
7. AI predictions disclaimer
Predictions generated by Churnly AI are statistical estimates and may be incorrect. You are solely responsible for the decisions you make based on them and must not use the service as the sole basis for material decisions affecting individuals.
8. Warranties and limitation of liability
The service is provided on an "as-is" basis. To the maximum extent permitted by law, Churnly AI disclaims all implied warranties. In no event will our aggregate liability exceed the fees paid by you in the twelve months preceding the claim.
9. Indemnification
You agree to indemnify Churnly AI against any third-party claims arising from your misuse of the service or violation of these Terms.
10. Termination
Either party may terminate the agreement with thirty days written notice. We may suspend access immediately if you materially breach these Terms.
11. Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Disputes will be resolved exclusively in the courts of Delaware.
12. Changes to terms
We may update these Terms periodically. We will notify workspace owners by email at least 30 days before material changes take effect.